MORICON – founded by Sebastian Moritz – is a London-based consultancy specialised in creating hospitality services, amenities and operational structures during the pre-opening phase of your development.
MORICON also focuses on standards, training and development for your team to ensure good operations by retention.
Our expertise lies in luxury residential projects and lifestyle hospitality, combined with considerable experience in linking together Development, Construction and Pre-and Post-Opening Operations.
This knowledge will ensure a successful soft landing of your project: on time and on budget.
We assist with your project with:
Service Charge Budgeting
Procurement of operating equipment
Creation of service and customer experience standards
Mystery Shopping and Standards Improvement
Training and Skills Development
Plan Review for feasibility of Front / Heart of House service delivery
Improving HomeViews Score (Audit, Recommendation, Implementation)
Day-in-Life studies, minimum requirement schedules – and much more…